BillMatrix is a company that Entergy has authorized to help customers pay their Entergy bills using credit, debit or ATM cards and by electronic check. Learn about doxo and how we protect users' payments. Terms and Definitions Terms and Definitions Accumulated Difference Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. Customer-produced energy purchased by EML. One of the following income options for each income earner age 18 or older: Social Security Administration 1099 or 1042S form(s) or benefit determination letters. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. Use constitutes acceptance of General Website Terms and Conditions. Report an outage or emergency - Representatives are available 24 hours a day, 7 days a week. You can manage your prepay account from your smart phone two ways: Download the Entergy mobile app via the Apple app store or the Google play store. Note the $2.75 service fee for each payment made will be refunded. You will have the opportunity to pay your outstanding balance as part of the Auto Pay enrollment process. Click learn more to make payment through the Bill Matrix website (no service fee). NMAC online Payment. Net metering is the process by which individual electric utility customers who generate electricity from renewable energy, such as solar panels, can sell their excess power back to their local utilities. If you had a bill that was higher and the usage was about the same in the previous month, this likely occurred because of seasonal rate changes. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. Choose one of the options below to enroll. Recovers EML's unit power purchase from EAL's available wholesale base load capacity (coal and nuclear generating resources). This is a function of both energy supply needed for the home or business at any given point in time as well as factors that cause changes in how much sunshine the panels receive, such as on a cloudy day and at night. Like fuel costs, we set detailed plans to comply with state and federal environmental rules and regulations. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. Whether you're at home or on a worksite, always avoid power lines. You can pay online at www.entergy.com, select the pay by credit or debit card online option. BillMatrix Click hereto make a credit/debit card payment. This graph shows your energy usage each month represents your usage amount for the month. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. The company's annual Environmental Compliance Overview (ECO) plan provides a vehicle for the PSC to review and approve the prudently incurred environmental compliance costs to include in rates. Request an extension through myEntergy. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. No endorsement has been given nor is implied. Learn more about pricing and rates. CONTACT US. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the . Photo ID (drivers license or state-issued ID, passport). The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. We will continue to read your meter and calculate your bill each month. Common causes of power outages; Save Money on Your Bill. Choose a billing option that best fits your needs. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow We'll match each dollar donated. It's as easy as 1, 2, 3. Learn More. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. When your income wont stretch any further, help is available. Benefit from participation in Community Solar. Your account number and a valid debit or credit card are required. What types of Mississippi Power payments does doxo process. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Paperless billing is secure, convenient and free. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. What payment methods does Mississippi Power accept? Brief description of some of the line items on the bill. Find a payment location near you. In Mississippi, call 2-1-1 for information about services available in your area. Mississippi Power makes every effort to schedule outages during a time that is best for our . We apologize for any inconvenience. BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. Get connected. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Funds will be paid directly to landlords and utility service providers. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. Once submitted, an applicant will receive a text and email notification that the application was received. Start by logging in or registering your online account. We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. MISO is a non-profit Regional Transmission Organization. Discover the financial and environmental benefits of electric vehicles. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. Refer to the 'Service Period' on your bill for the length of the billing cycle to know when this occurs. Contact us online (we will respond via email). Quickly see your total power usage by month and your average daily usage. Click here for a list of Power to Care agencies for Mississippi. You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. Logos and other trademarks within this site are the property of their respective owners. The Third-Party Notification program allows a customer to designate a person of their choice, such as a relative or neighbor, to receive a duplicate copy of any disconnect notice the customer may receive as a result of an overdue bill. Finish your registration by completing the online form and submitting it. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. Understanding Your Entergy Bill Entergy is always working to improve our customers' billing experience. Covers a portion of the costs for building and maintaining the underground electrical system and associated street lights (if applicable). Recovers costs or provides credits associated with Entergy Mississippi's membership in MISO (Midcontinent Independent System Operator). Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. Use constitutes acceptance of General Website Terms and Conditions. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. Pay Mississippi Power quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo. We can let you know exactly how much it will cost to reconnect residential service. Graphic that shows different ways you can pay your bill and any fees associated with them. Funding a nearly $1.1 million temporary bill assistance program for moderate-income customers who struggle to pay utility bills, but do not qualify for federal bill assistance programs. Includes your Name, Account Number, Invoice Number, Mail Date, QPC (Quick Payment Code) and Billing Cycle. Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas The toll-free customer service line number is 1-800-446-1373. The low-income benefit adder will remain in place for a period of 15 years from the date the customer begins taking net metering service. 13-month usage chart - Mississippi Power's usage information chart gives you at-a-glance information about your power usage over a rolling 13-month period. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. Use constitutes acceptance of General Website Terms and Conditions. Please read the message on your bill or the website for the exact date your bill amount will be deducted from your bank account. If you have a payment arrangement on your account, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. Southern Company. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. Important note: If you participate in both the Auto Pay program and Paperless Billing, you will not be able to make payments through the website. The customer paid Bill Matrix Web the full balance and did not change the amount to $274.14. A fast and convenient way to pay your Mississippi Power bill while checking out at participating retailers near you. General information about Mississippi Power. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Solar generation is a cost-effective power source that stabilizes prices for our customers and benefits the environment. Learn more about pricing and rates. This amount must be paid in full if you cancel Level Billing or change providers. Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. Use constitutes acceptance of General Website Terms and Conditions. Subscription charge for Community Solar participation. 1998-2023 Entergy Corporation, All Rights Reserved. After an energy audit of a qualified resident's home, the program will pay for installation of the most cost-effective energy efficiency measures. Learn More Payment Options The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. Important Messages 7. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. Minimum Bill required under the rate schedule. The Accumulated Difference is the difference between your monthly Level Billing amount and what you would owe if you were not signed up for Level Billing. How can I contact Mississippi Power about my bill? Save or print the online bill for record-keeping purposes. No endorsement has been given nor is implied. Power lines can kill. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Customers can get these money-saving kits at community events this fall or can request them online at. Log in to your account to view your most recent bill. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. BillMatrix takes Entergy payments through myEntergy.com/MakePayment and over the telephone. Minimize posting time with this electronic bill payment program. 1998-2023 Entergy Corporation, All Rights Reserved. doxo is not an affiliate of Mississippi Power. If you leave the program, you are not eligible to re-enroll for 12 months. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. The Salvation Army has local chapters in the state. [9/29 12:06 PM] Meghana Mane Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. 1. Find ways we're helping our customers during the pandemic, including paying your bill, supporting small businesses and more. Please visit nissanfinance.com or call 800-456-6622 for details on all available payment options. Making free $35 energy efficiency kits available to customers. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. Whether you are looking for your balance and due date, checking our contact information, or seeking available payment options, we are sure you will find your Mississippi Power bill easy to read. Things you should know to protect you and your information. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. Choose from simple Budget Billing, which allows you to keep your payments about the same each month, or other options designed to take the pressure out of paying your bill. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Pay online using BillMatrix or call them at 800-834-2073. Sign up for text or email alerts ahead of when your bill is due you choose how many days out. You do not need to sign a contract to participate in Prepay. Enter the full account number as it appears on your Entergy bill. If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. Benefits associated with the conversion of EML to a limited liability corporation or LLC. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Charts and graphs give you the ability to track your energy usage. Use constitutes acceptance of General Website Terms and Conditions. Mississippi Power does not earn a profit on fuel consumed. Seasonal pricing - the cost for electricity for residential customers is based on a seasonal rate schedule, where prices vary with the time of year. Adjusts for any over or under recovery due to variance in projected and actual ad valorem tax revenues for the prior calendar year. To get started, please call our Business Solutions Center at 1-888-655-5888 Monday - Friday from 8 a.m. - 6 p.m. Qualifying customers may be eligible for up to $1,000 for one or more months. When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. Report an outage or learn what you can do in the event of a storm or outage. Any additional energy your home requires is automatically supplied by Mississippi Power. Payment Options Log In, View Balance and Pay Bill Pay Bill Without Logging In Pay Using BillMatrix Auto Pay Any additional energy your home requires is automatically supplied by Mississippi Power. Beginning at 9 a.m. Wednesday, Oct. 19, qualifying customers will be able to apply online atentergybillhelp.comfor a one-time $150 credit on their utility bill. Select BillMatrix. 2. To qualify for this benefit, the customer must provide a medical certificate from a physician. Our IRS-certified volunteers will help make sure you get the full refund you deserve. Find out how Electronic Data Interchange can streamline your business transaction process. Not all renewable energy systems will be able to generate excess electricity. Visit the biller's website. For a list of LIHEAP agencies, click here. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Details on how to apply are below. If your reading was estimated this information will be indicated on your bill. Clear contact information - We know that sometimes you may need to contact us. The Emergency Rental Assistance Program makes available $46.5 billion to assist households that are unable to pay rent and utilities due to COVID-19. No. The purpose of the program is to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services, and displacement of homeowners experiencing financial hardship after January 21, 2020. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Help a neighbor in need by donating to Project SHARE. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. Self-service options are available 24/7 through our automated phone system or online through myEntergy. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. Mississippi implemented its TANF program . We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Definitions of line items have been added so that you can clearly understand the different parts of your bill. j=d.createElement(s),dl=l!='dataLayer'? Log in to your account to view your most recent bill. Your Bill Explained Industry Services LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. program when the customer provides an original completed application form to Mississippi Power signed by the customer's physician to document the type of life support equipment in use. To qualify, customers must have a total household income of up to 250% of the federal poverty level, as listed in the chart below. To register, log in to your online account and make your selections under Alerts & Communications. Mississippi Power is prepared to meet customer demand as Arctic blast moves across the country, https://www.mississippipower.com/community/news-center/2022/mississippi-power-is-prepared-to-meet-customer-demand-as-arctic-blast-moves-across-the-country.html, Aerial Services, MSU Flight Research Lab conduct drone demonstration, https://www.mississippipower.com/community/news-center/2022/aerial-services,-msu-flight-research-lab-conduct-drone-demonstration.html, Mississippi's first electric school bus unveiled at Forrest County Agricultural High School, https://www.mississippipower.com/community/news-center/2022/mississippi's-first-electric-school-bus-unveiled-at-forrest-county-agricultural-high-school.html. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . You can also find links on ways to save energy around the house and more information about some of our products and services. Recovery of costs associated with energy efficiency programs. Credit for residential low users as defined in the residential rate schedule. https://msentergysolutions-marketplace.com/. Since comparing bills between different seasons is like comparing apples and oranges, it is better to compare your usage and bill to months in the same season - July to August, for example. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. If you log in, your information will be provided on the page. Learn More Your account number, due date and total due are clearly displayed on both sides of your bill. Service Start Service Stop Service Move Service Account Sign In Sign Up Dashboard Billing & Payments Make a Payment The Power to Care Account Detail 11. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). Or you can estimate what your future usage may be. Select "My Power Usage" or click on your "Service Amount & Usage" chart. This value is recalculated on an annual basis. Income thresholds can be found here. Signing up for Bill Alerts makes it easy to keep track of your account and bill due date. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. Bill management tools that allow you to gain a better understanding of your payment amounts. Sign up for . You can contact them directly by phone at 800-532-1502. The good news is - with a little know-how and the right action - you have control to help manage most of them. Prepay customers will still be able to receive financial assistance. Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. Selling to Mississippi Power as a Qualifying Facility. I'm looking for my bill. BillMatrix Click hereto make a credit/debit card payment. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. Find Locations Find Nearest Location How It Works By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www . Explore energy efficient solutions for your home. Cost Breakdown 6. Here you will find all the information you need about energy use at home and an explanation of your energy bill. The funds are available on a first-come, first-served basis. 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